for fulfillment teams

Keep Sample Shipments Мoving Without the Chaos

SampleHQ gives fulfillment teams one organized place to manage incoming sample orders, update tracking, and keep sales informed from shipment through delivery.

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Sample Fulfillment Breaks Down When Updates Live Everywhere

Centralize incoming orders

See every new sample request in one shared system instead of chasing emails and disconnected updates.

Update tracking fast

Add the carrier and tracking number manually or manage shipments through Shippo, depending on your workflow.

Keep sales informed automatically

Once tracking is added, SampleHQ gives both teams instant visibility into shipment progress and delivery.

how fulfillment teams use samplehq

A Flexible Workflow for Real Shipping Operations

SampleHQ keeps fulfillment organized while letting teams run shipping the way they already do, with clean tracking visibility for both fulfillment and sales.

Receive sample orders

New requests arrive in one organized queue with the details your team needs to prepare each shipment.

Pack using your normal process

Prepare shipments the way your team already works without forcing a new shipping-document process inside SampleHQ.

Add tracking or ship through Shippo

Enter the carrier and tracking number manually for quick updates, or connect Shippo for deeper shipment management inside SampleHQ.

Share live shipment visibility

Once tracking is in place, sales and fulfillment can both see shipment progress and delivery status without more back-and-forth.

flexible shipping workflows

Use the Shipping Process That Fits Your Team

lightweight workflow

Manual tracking updates

For teams that create shipments through their usual carrier tools, SampleHQ makes it easy to add carrier and tracking number so everyone can see shipment status in one place.

  • add carrier and tracking manually
  • instant status visibility
  • no process disruption
  • ideal for simple workflows
integrated workflow

Shippo-Powered shipment management (Coming Soon)

For teams that want a more integrated shipping workflow, Shippo brings full shipment management within SampleHQ for a more connected fulfillment experience.

  • manage shipments inside SampleHQ
  • reduce switching between systems
  • keep shipping and order data connected
  • ideal for higher-volume workflows
shared visibility

Tracking Updates That Keep Everyone Aligned

Once tracking information is added, SampleHQ links shipments to the relevant carrier so fulfillment and sales can quickly see the latest delivery status. That means fewer status questions, better follow-up timing, and a cleaner handoff between teams.

  • See what has shipped, what is in transit, and what has been delivered
  • Give sales the visibility they need without manual status updates
  • See which samples appear most often in won business
  • Reduce internal follow-up just to answer “where is this order?”
Measurable Results, Real ROI

What Fulfillment Teams Improve With SampleHQ

Whether you manage 100 or 10,000 samples a year, the results are consistent, you get fewer manual steps, more visibility, and faster conversions.

1

Fewer manual updates

Tracking details and shipment status are easier to share across the different teams.

2

Less workflow fragmentation

Orders, shipment updates, and status visibility live in one system instead of across inboxes and tools.

3

Better sales alignment

Sales gets the visibility they need without interrupting fulfillment for constant updates.

4

More reliable shipment follow-through

Orders move through a clearer process from request to delivery.

See a Better Way to Manage Sample Fulfillment

Start a free 14-day trial or book a demo to see how SampleHQ helps fulfillment teams manage orders, update tracking, and keep shipment visibility clear from request to delivery.

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