Email Notification Types

SampleHQ sends email notifications for important events so your team stays informed even when they are not logged in.

Order notifications

• Order created
• Order shipped (with tracking number)
• Order delivered
• Order cancelled
• Order reminders (overdue or stuck in processing)

Shipping notifications

• Shipping label created
• Package in transit
• Package delivered

System notifications

• CRM sync updates
• AI usage alerts
• Import completion
• Plan limit warnings (approaching user, sample, or storage limits)
• Sample request form submissions

Billing notifications

• Subscription welcome
• Subscription cancelled
• Payment past due
• Subscription reactivated