Sales & Customer Experience

A sample request used to be simple. A brand would ask for a label prototype. A procurement manager would request a material swatch. A packaging engineer would need a version…

In most packaging and labeling companies, sales and operations depend on each other completely. Yet they often experience the most tension internally. Sales wants speed, flexibility, and responsiveness. Operations wants…

In most packaging and labeling companies, sampling has always been treated as a sales and fulfillment function. Someone requests a sample, someone else prepares it, and eventually it arrives at…

In the packaging and labeling industry, samples often feel like routine work. Sales reps request them, fulfillment teams prepare them, customers test them, and business moves forward. Because sampling is…

In the packaging industry, samples are more than a formality. They often determine whether a customer moves forward, whether engineering approves materials, whether operations signs off on compatibility, and whether…

In packaging and labeling, trust is not built in presentations or proposals. It is built in moments when customers see that a supplier is organized, responsive, and dependable. One of…

In the packaging and labeling industry, samples are more than a courtesy. They are a turning point. Physical samples help brands evaluate materials, confirm print quality, compare finishes, test adhesives,…