For Fulfillment Teams

Keep Sample Shipments Moving Without the Chaos

SampleHQ gives fulfillment teams one organized place to manage incoming sample orders, update tracking, and keep sales informed from shipment through delivery.

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Sample Fulfillment Breaks Down When Updates Live Everywhere

Fulfillment teams often manage sample orders across emails, spreadsheets, and disconnected carrier updates. Without one shared system, requests get missed, tracking details get lost, and sales is left chasing status updates instead of closing deals.

Centralize incoming orders

See every new sample request in one shared system instead of chasing emails and disconnected updates.

Update tracking fast

Add the carrier and tracking number manually or manage shipments through Shippo, depending on your workflow.

Keep everyone informed

Sales reps and recipients get notified automatically when samples ship and arrive.

How Fulfillment Teams Use SampleHQ

A Flexible Workflow for Real Shipping Operations

SampleHQ keeps fulfillment organized while letting teams run shipping the way they already do — with clean tracking visibility for both fulfillment and sales.

Receive sample orders — New requests arrive in one organized queue with the details your team needs to prepare each shipment.
Pack using your normal process — Prepare shipments the way your team already works without forcing a new shipping-document process inside SampleHQ.
Add tracking or ship through Shippo — Enter the carrier and tracking number manually for quick updates, or connect Shippo for deeper shipment management inside SampleHQ.
Share live shipment visibility — Once tracking is in place, sales and fulfillment can both see shipment progress and delivery status without more back-and-forth.
Flexible Shipping Workflows

Use the Shipping Process That Fits Your Team

Whether your team adds tracking manually or uses integrated shipping through Shippo, SampleHQ adapts to your workflow while keeping everyone aligned.

Manual tracking updates — Add carrier and tracking manually, instant status visibility, no process disruption, ideal for simple workflows.
Shippo-Powered shipment management (Coming Soon) — Manage shipments inside SampleHQ, reduce switching between systems, keep shipping and order data connected, ideal for higher-volume workflows.
Shared Visibility

Tracking Updates That Keep Everyone Aligned

Once tracking information is added, SampleHQ links shipments to the relevant carrier so fulfillment and sales can quickly see the latest delivery status. That means fewer status questions, better follow-up timing, and a cleaner handoff between teams.

See what has shipped, what is in transit, and what has been delivered
Give sales the visibility they need without manual status updates
See which samples appear most often in won business
Reduce internal follow-up just to answer "where is this order?"
AI Assistant

Ask your AI what needs to
ship today

Instead of clicking through dashboards, just ask. Your AI assistant knows every order, every status, and every deadline.

"Show me orders ready for processing" - instant queue
"Which orders are overdue?" - flagged immediately
"What's my workload this week?" - fulfillment summary on demand
"Validate the address for this order" - checked through Shippo in seconds
Measurable Results, Real ROI

What Fulfillment Teams Improve With SampleHQ

Fewer manual updates - Tracking details and shipment status are easier to share across the different teams.
Less workflow fragmentation - Orders, shipment updates, and status visibility live in one system instead of across inboxes and tools.
Better sales alignment - Sales gets the visibility they need without interrupting fulfillment for constant updates.
More reliable shipment follow-through - Orders move through a clearer process from request to delivery.
Less busywork - AI handles workload summaries, overdue alerts, and status checks so fulfillment can focus on shipping.

See a Better Way to Manage Sample Fulfillment
Sample Fulfillment

Start a free 14-day trial or book a demo to see how SampleHQ helps fulfillment teams manage orders, update tracking, and keep shipment visibility clear from request to delivery.

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