---
title: "Creating Letter Templates"
date: 2026-04-04
author: "Bojan Josifoski"
url: https://samplehq.io/support/creating-letter-templates/
description: "Letter templates let you include a personalized note with sample shipments. You can create up to 6 templates, each with different messaging for different situations. How to create a letter"
---

# Creating Letter Templates

Letter templates let you include a personalized note with sample shipments. You can create up to 6 templates, each with different messaging for different situations.

## How to create a letter template

- Go to **Orders > Letter Templates** in the sidebar.

- Click **Create Template**.

- Give the template a name (e.g., “New Prospect Intro”, “Trade Show Follow-up”).

- Write the letter content using the HTML editor. You can format text with headings, bold, lists, and links.

- Insert variable placeholders where you want personalized content.

- Save the template.

## Available variables

You can insert these placeholders that get replaced with real data when the letter is generated:

- **Recipient name** and **company**

- **Sales rep name**

- **Order details** (items, quantities)

## Security

Letter template content is sanitized to prevent unsafe HTML. Standard formatting (bold, italic, lists, links, headings) is allowed.

## Limit

Each workspace can have up to 6 letter templates.